Setting up Call Forwarding on your Verizon phone
The basics of Verizon’s Call Forwarding service (also known as Immediate Call Forwarding) are straightforward:
From your mobile phone, dial *72 plus the phone number you want to forward calls to.
For example: *725174821488
Turning it off
Dial *73 from your mobile phone.
Forward calls only when busy or on another line
What if you want to forward calls only when you’re unable to pick up or on another call? Then the No Answer/Busy Transfer feature (also known as Conditional Call Forwarding) may be the solution. Use this feature to send calls to another phone when your phone is busy or when you don’t answer after three or four rings:
Dial *71 and the number you want to forward calls to.
While this feature is active, your phone will ring several times when you get an incoming call, giving you the chance to answer. If you’re on the phone or choose not to answer, the call will be forwarded to the destination phone number. You can still make outbound calls with this feature activated.
To deactivate the No Answer/Busy Transfer feature, just dial *73.