I lost my PlanGrid license
We are reducing our PlanGrid licenses in favor of Procore. The first reduction being November 2018. There were a lot of people that didn’t respond to a PlanGrid survey that still needed a license. We had to get down below a certain number of licenses for our 1-year renewal to take place on 11-19-2018 and we were going by usage stats. If it didn’t look like you added any content over the last 3 months your license may have been revoked even if you did take the survey.
Per Jay Smith and John Holmstrom, we need to make sure you truly NEED your license for the current project(s) you are on. If you are on a project that is now using Procore you will have to justify why you still need a PlanGrid license. Please put in a ticket and answer the following questions.
- What Project(s) are you on that are still using PlanGrid?
- Can you give us an ETA as to when you will no longer need a PlanGrid license?
- If you are on a Procore project what is your justification for needing us to re-purchase a PlanGrid license for you?